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New Jersey Help Center
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FAQs For Previous NJ betPARX Accounts
Will I be able to bet on Sports and Casino in one place on the new experience?
Why did you create a New App?
Will I still be able to login to the old APP to see my account information?
and 12 more ...
Balances
What do my Sportsbook Balances mean?
What do my Casino Balances mean?
How to view your Casino Balances
and 1 more ...
Registration
Why can't I get verified?
What is Two-Factor / Multi-Factor Authentication and how does it work?
Am I allowed to gamble online?
and 7 more ...
Account Overview
How do I see my Gaming History?
Tax Documents
How do I change my Personal Account Information?
and 15 more ...
Deposits
How do I add a new payment method to my account?
What Credit Cards are supported?
How do I check my banking history?
and 8 more ...
Sports Betting
What is betPARX NJ's Sports Welcome Offer?
Why can't I find my Game Day Match bets?
What is Game Day Match?
and 13 more ...
Withdrawals
How do I add a new payment method to my account?
How long does a withdrawal take?
What Withdrawal methods are available and how do I initiate a Withdrawal?
and 6 more ...
Bonuses and Promotions
What is betPARX NJ's Sports Welcome Offer?
What games can I use to complete the wagering requirements of my active bonus?
How do I use my Free Spins?
and 7 more ...
Mobile
What is the Geocomply Plug-in?
Do I have to connect to WiFi in order to play?
How do I turn on my Device's WiFi?
and 6 more ...
Geolocation
What is the Geo-Comply Plug-in?
How do I turn on my Device's WIFI? (Mobile/PC/Mac)
Can I access My Account outside of New Jersey?
and 14 more ...
Technical Concerns
What should I do if I am having issues with the betPARX App or Website?
How do I clear my Cache? (Mobile/PC/Mac)
My game is stuck/frozen, how do I resume?
and 7 more ...
Gameplay
I was disconnected while I was playing or my game is Stuck/Frozen, what should I do?
What responsible gaming tools does betPARX offer to help me manage my play?
How do I know your games are fair?
and 2 more ...
Responsible Gaming
Gambling Problem?
What tools are there to help me manage my play?
How do I set a Timeout/Cool-Off period?
and 7 more ...
Contact Us
Payments Support
Email Support
Live Chat Support
and 1 more ...