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New Jersey Help Center
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FAQs For Previous NJ betPARX Accounts
Will I be able to bet on Sports and Casino in one place on the new experience?
Why did you create a New App?
Will I still be able to login to the old APP to see my account information?
and 12 more ...
Balances
What do my Sportsbook Balances mean?
What do my Casino Balances mean?
How to view your Casino Balances
and 1 more ...
Registration
Why can't I get verified?
What is Two-Factor / Multi-Factor Authentication and how does it work?
Am I allowed to gamble online?
and 7 more ...
Account Overview
Tax Documents
How do I change my Personal Account Information?
What tools does betPARX offer to help players gamble responsibly?
and 14 more ...
Deposits
How do I check my banking history?
How do I add a deposit limit to my account?
What is the limit for my deposit method?
and 6 more ...
Sports Betting
What is betPARX NJ's Sports Welcome Offer?
Why can't I find my Game Day Match bets?
What is Game Day Match?
and 13 more ...
Withdrawals
How long does a withdrawal take?
What Withdrawal methods are available and how do I initiate a Withdrawal?
How do I check my my banking history?
and 5 more ...
Bonuses and Promotions
What is betPARX NJ's Sports Welcome Offer?
What games can I use to complete the wagering requirements of my active bonus?
How do I use my Free Spins?
and 7 more ...
Mobile
What is the Geocomply Plug-in?
Do I have to connect to WiFi in order to play?
How do I turn on my Device's WiFi?
and 6 more ...
Geolocation
Geolocation Error Messages
What is the Geo-Comply Plug-in?
How do I turn on my Device's WIFI? (Mobile/PC/Mac)
and 15 more ...
Technical Concerns
My betPARX app says the game is being used on another channel. What does this mean?
Why can't I play on a Mobile Browser?
How do I check if my Computer has a WiFi card? What can I do if it doesn't have one?
and 6 more ...
Gameplay
I was disconnected while I was playing or my game is Stuck/Frozen, what should I do?
How do I know your games are fair?
How do I file a complaint?
and 1 more ...
Responsible Gaming
Gambling Problem?
What tools are there to help me manage my play?
How do I set a Timeout/Cool-Off period?
and 7 more ...
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