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New Jersey Help Center
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FAQs For Previous NJ betPARX Accounts
Will I be able to bet on Sports and Casino in one place on the new experience?
Why did you create a New App?
Will I still be able to login to the old APP to see my account information?
and 12 more ...
Balances
What do my Sportsbook Balances mean?
What do my Casino Balances mean?
How to view your Casino Balances
and 1 more ...
Registration
Why can't I get verified?
Am I allowed to gamble online?
How old do I have to be to play your online casino games/place sports wagers?
and 7 more ...
Account Overview
Where is the What's New Section?
How do I Unsubscribe/Subscribe from Messaging and Notifications?
Tax Documents
and 8 more ...
Deposits
Global Pay VIP Preferred / ACH / eCheck Cross Site Access Security Notifications
Why was my deposit declined?
What Deposit methods are available and how do I initiate a Deposit?
and 2 more ...
Sports Betting
Why can't I find my Game Day Match bets?
What is Game Day Match?
What is Quick Bet?
and 12 more ...
Withdrawals
How do I make a Withdrawal with Cash @ Cage?
Global Pay / ACH / eCheck Cross Site Access Security Notifications
What Withdrawal methods are available and how do I initiate a Withdrawal?
and 4 more ...
Bonuses and Promotions
How do I see my Fire Blaze Missions?
What is betPARX NJ's Sports Welcome Offer?
How to use Promo Codes
and 9 more ...
Mobile
Do I have to connect to WiFi in order to play?
How do I turn on my Device's WiFi?
How can I turn on the Location Services/GPS on my Mobile Device?
and 5 more ...
Geolocation
Geolocation Error Messages
What is the Geo-Comply Plug-in?
How do I turn on my Device's WIFI? (Mobile/PC/Mac)
and 15 more ...
Technical Concerns
My betPARX app says the game is being used on another channel. What does this mean?
Why can't I play on a Mobile Browser?
How do I check if my Computer has a WiFi card? What can I do if it doesn't have one?
and 6 more ...
Gameplay
I was disconnected while I was playing or my game is Stuck/Frozen, what should I do?
How do I know your games are fair?
How do I file a complaint?
and 1 more ...
Responsible Gaming
Gambling Problem?
What tools are there to help me manage my play?
How do I set a Timeout/Cool-Off period?
and 7 more ...
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